Privacy Policy

Last updated: February 21, 2026

1. Introduction

NoWaveWorries, Inc. (“NoWaveWorries,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and telehealth services (collectively, the “Services”).

By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

We collect the following categories of information:

  • Personal Information: Name, email address, phone number, date of birth, shipping address, and billing information.
  • Health Information: Medical history, current medications, drug allergies, screening questionnaire responses, and other health-related data you provide during the intake process. This information is considered Protected Health Information (PHI) under HIPAA.
  • Payment Information: Credit card and payment details are processed securely through our PCI-compliant payment processor, Stripe. We do not store your full card number on our servers.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected automatically through cookies and similar technologies.
  • Authentication Data: If you sign in with Google or Apple, we receive your name and email address from those providers. We do not receive your social account passwords.

3. How We Use Your Information

  • To provide and operate our telehealth services, including physician review and prescription fulfillment.
  • To process payments and issue refunds when applicable.
  • To communicate with you about your treatment requests, shipping updates, and account activity.
  • To comply with legal and regulatory obligations, including state telehealth laws and HIPAA requirements.
  • To improve our Services, analyze usage patterns, and enhance user experience.
  • To prevent fraud, enforce our Terms of Service, and protect the safety of our users.

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following parties, only as necessary to provide our Services:

  • Licensed Physicians: Your health information is shared with the reviewing physician to evaluate your treatment request and make prescribing decisions.
  • Fulfillment Pharmacy: Prescription and shipping information is shared with our licensed pharmacy partner to dispense and ship your medication.
  • Payment Processor: Payment information is processed by Stripe in accordance with their privacy policy.
  • Service Providers: We may use third-party vendors for email delivery, hosting, analytics, and customer support. These vendors are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of all data in transit using TLS 1.2 or higher.
  • Encryption of all data at rest using AES-256.
  • Access controls and authentication requirements for all systems containing PHI.
  • Regular security assessments and monitoring.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications (transactional emails cannot be opted out of).
  • Request a copy of your health records.
  • Withdraw consent for data processing where applicable.

To exercise any of these rights, please contact us at privacy@nowaveworries.com.

7. Cookies and Tracking

We use cookies and similar technologies to operate our Services, remember your preferences, and analyze usage. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: